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Lead vs Prospect vs Opportunity, and How to Upgrade One to Another

Dec 9, 20233 min read

Lead vs Prospect vs Opportunity, and How to Upgrade One to Another

Lead, prospect, opportunity...these are all terms that you hear a lot, particularly in sales and marketing. All too often, people use...

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Sales Email vs. Cold Call: When to Use Each

Brianna DeMike

Oct 12, 20233 min read

Sales Email vs. Cold Call: When to Use Each

Despite the setbacks caused by the pandemic's disruption, retail sales around the world are projected to grow to approximately $26.7...

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How to Grow Your Business With a Remote Team

Brianna DeMike

Sep 28, 20233 min read

How to Grow Your Business With a Remote Team

If we’ve learned anything from the pandemic, it’s this: Remote work is here to stay. And not only is it a viable option, but it’s also...

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7 Tips to Measure What Truly Matters for Your Customers

Brianna DeMike

Sep 8, 20234 min read

7 Tips to Measure What Truly Matters for Your Customers

A recent survey conducted by SuperOffice surveyed more than 1,900 business professionals. When asked what their top business priority was...

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How to Drive Organic Growth: 5 Proven Strategies for Professional Services Firms

Brianna DeMike

Aug 30, 20214 min read

How to Drive Organic Growth: 5 Proven Strategies for Professional Services Firms

Growth is one of the essential elements necessary for any business to thrive. But for many companies, the process poses a struggle that's...

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9 Surefire Tips to Reduce Employee Turnover

Brianna DeMike

Jul 27, 20214 min read

9 Surefire Tips to Reduce Employee Turnover

In business, it’s inevitable that people come and people go. But employee turnover is more costly than you may realize. Although the cost...

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Customer Service: Tips on How to Scale Your Operations

Brianna DeMike

Jun 30, 20213 min read

Customer Service: Tips on How to Scale Your Operations

At the heart of stellar customer service? A stellar customer service operations team. These are the professionals who keep everything on...

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How Many People Can One Person Effectively Manage?

Brianna DeMike

Jun 7, 20213 min read

How Many People Can One Person Effectively Manage?

There's a way of thinking in the business world that suggests the average person is capable of managing seven people, give or take a...

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The 5 Types Of Organizational Structures

Brianna DeMike

Jun 3, 20214 min read

The 5 Types Of Organizational Structures

Organizational structure and performance go hand-in-hand. The organizational structure is the system a business uses to determine how...

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The Rise of Recruiting Operations and Why It's Essential

Brianna DeMike

May 25, 20213 min read

The Rise of Recruiting Operations and Why It's Essential

You may not yet realize it, but it’s a warzone out there. The battle to attract, attain and retain top talent has restarted and...

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Embracing an Agile Culture for Business Growth

Brianna DeMike

May 20, 20213 min read

Embracing an Agile Culture for Business Growth

During the pandemic, we lost more than 100,000 small businesses according to The Washington Post. Although agility wouldn’t have saved...

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Burnout Is About Your Workplace, Not Your People

Brianna DeMike

May 11, 20215 min read

Burnout Is About Your Workplace, Not Your People

In the post-pandemic workplace, burnout seems to be higher than ever. According to a recent study from Indeed, which then compared its...

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Brianna DeMike

May 6, 20213 min read

Customer Service: Tips on How to Scale Your Operations

More than $1.5 trillion is lost every year because of shoddy customer service. The importance of great customer service clearly can’t be...

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Brianna DeMike

Apr 21, 20214 min read

Top 5 Agile Project Management Tools

The project management world is embracing Agile methodologies more and more every year. Recent data from digital.ai’s “14th State of...

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What is Agile Methodology in Project Management?

Brianna DeMike

Apr 13, 20214 min read

What is Agile Methodology in Project Management?

Reduced waste, increased transparency. Those are just two of the benefits that the Agile methodology brings to the table. It holds the...

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Brianna DeMike

Apr 5, 20212 min read

What Leaders Can Expect In 2021

Greek philosopher Heraclitus said, “The only constant in life is change.” While that’s true in life, it’s also true in business. If 2020...

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5 Tips to Revive your Recruitment Operations in 2021

Brianna DeMike

Mar 10, 20214 min read

5 Tips to Revive your Recruitment Operations in 2021

No doubt, the pandemic and the ripple effect it had around the globe has been tough on the business world. Organizations are starting to...

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What is the LEAN Approach to Process Improvement?

Brianna DeMike

Feb 5, 20213 min read

What is the LEAN Approach to Process Improvement?

Less waste, more agility. That’s at the heart of the LEAN approach to process improvement, a methodology that strives to give customers...

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Recession-Proof Your Life: Thriving During Difficult Times

Brianna DeMike

Dec 14, 20204 min read

Recession-Proof Your Life: Thriving During Difficult Times

Who would have imagined at this time last year that we’d be up against the record numbers of hardships? After all, before COVID, the...

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How COVID-19 Contributes to a Long-Term Boost in Remote Working

Brianna DeMike

Dec 8, 20204 min read

How COVID-19 Contributes to a Long-Term Boost in Remote Working

Remote working has been steadily increasing over the years, increasing by 159 percent from 2005 through 2017. Data from Deloitte suggests...

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