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Jun 30, 20213 min read

Customer Service: Tips on How to Scale Your Operations

At the heart of stellar customer service? A stellar customer service operations team. These are the professionals who keep everything on...

May 6, 20213 min read

Customer Service: Tips on How to Scale Your Operations

More than $1.5 trillion is lost every year because of shoddy customer service. The importance of great customer service clearly can’t be...

Apr 22, 20214 min read

Top 5 Agile Project Management Tools

The project management world is embracing Agile methodologies more and more every year. Recent data from digital.ai’s “14th State of...

Apr 19, 20214 min read

Growth vs Scaling: What's the Difference and Why Does it Matter?

The failure rate of startups is startling. Some people estimate that only around 1% actually make it. Others are a bit more optimistic...

Apr 13, 20214 min read

What is Agile Methodology in Project Management?

Reduced waste, increased transparency. Those are just two of the benefits that the Agile methodology brings to the table. It holds the...

Mar 26, 20214 min read

7 Project Management Tools to Manage Projects in 2021

Image by StartupStockPhotos from Pixabay After the whirlwind of the past year, there’s a whole new crop of trends in project management...